Conversations with Chatbots

Natural language processing has improved the performance of chatbots, but challenges remain

Chatbots like Slack’s GrowthBot were a major theme of SXSW 2017. Dharmesh Shah, HubSpot Founder/CTO talked through the transformation of our communications styles and internet interactions to move away from: Generation 1: The “click” interface (desktop computers) Generation 2: The “touch” interface (smartphones) to Generation 3: The “conversation” interface (chatbots) … Continue reading

Six tips from SXSW for creating awesome native ads

An old-style map - finding your way through new lands

“How do we transport the audience into the story?” asks Annie Granatstein, head of the Washington Post’s brand studio – the in-house native advertising team that creates thoughtful branded experiences within the Washington Post. It sounds almost exactly the same as what you’d hear from a reporter seeking to compellingly … Continue reading

Reading the News in a Digital Age

Reading the news on a smartphone

An interesting new study from Pew Research finds that younger Americans significantly prefer to read the news, generally online, than watch it on television. According to the study, 42% of 18-29 year-olds and 40% of 30-39 year-olds prefer reading the news when possible – dropping to under 30% for people … Continue reading

The Sound of Silent Videos

In the early days of movies, the shift from silent movies to “talkies” was transformational. Sound brought a new dimension of verisimilitude and compelling emotional reality to the silver screen. Today, we see a reverse trend towards silent videos on social media. Even as the volume of video content shared … Continue reading

Spoiler Alert: When Your Product Launch Is Spoiled

A metaphorical launch trajectory.

In many competitive industries, your product launch is your golden opportunity to build hype and get people excited. When better? There’s a shiny new product coming out, with new rules, ideas, art and more. But in the games industry, your product launch faces a challenge that moviemakers and Harry Potter readers know … Continue reading

Content Marketing Through a Lead Generation Lens

A rainbow of content and social platforms creates a brand picture to support your lead generation.

Last week’s Content Marketing 2.0 event, hosted by MIMA (the Minnesota Interactive Marketing Association) and featuring LeadPages’ Clay Collins, was a fantastic look at the world of lead generation – that is to say, turning your content into business results. In today’s world where ad value equivalency is (mostly) a … Continue reading